We're Here to Help
Have questions about wellness, our products, or need personalized guidance? Our team is here to support you on your journey to better health.
Response Time
We typically respond within 24 hours
Monday - Friday, 9 AM - 5 PM PST
Quick Questions?
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Whether you have questions about products, need wellness advice, or want to share feedback, we'd love to hear from you.
Common Questions
Quick answers to questions we hear most often.
How does the VaybCheck assessment work?
VaybCheck is our personalized wellness quiz that analyzes your goals, lifestyle, and preferences to provide tailored product recommendations and wellness tips. It takes about 3 minutes to complete and gives you instant results based on science-backed matching algorithms.
Are the products you recommend safe and effective?
Yes! We carefully curate every product we recommend based on scientific research, quality standards, and user reviews. We prioritize natural ingredients, proven effectiveness, and brands with excellent safety records. However, we always recommend consulting with your healthcare provider before starting any new wellness regimen.
How can I track my wellness progress?
Great question! While our VaybCheck gives you personalized starting recommendations, we also provide progress tracking templates in our resource library. Many of our recommended smart wellness products also include their own tracking capabilities to help monitor your improvement over time.
Do you offer refunds or exchanges?
Since we connect you directly with our partner brands through affiliate links, refund and exchange policies are handled by each individual brand. We choose partners with generous return policies, and we're happy to help facilitate any issues you might have with a recommended product.